Apply
About twenty minutes. Your essay and portfolio here, then a written conversation on WhatsApp. A person reads all of it before anyone decides anything.
The interview is written
We message you back on WhatsApp with questions about things that really happen at work, for your track. No video and no call.
A person reads all of it
Your answers are scored against the criteria below, by us, not by a machine. The score is a note on the page, never the decision.
We delete your file
90 days after we decide, or straight away if you ask us to.
What we score
The criteria, in full, before you start.
You are scored against these five and nothing else. You can see them now so you know what the conversation is about.
Judgement
You stop when you are not sure, and you say so, instead of guessing.
Clarity
You explain a hard thing in plain words that a client would follow.
Care with other people's data
You treat a client's information as theirs, not as material.
Craft in your track
You know the actual work, and you can show something you made.
Honesty about limits
You say what you do not know, rather than covering it.